African American Gifts
African American Family
Hi, my name is Sharon, I am the owner and main operator of An Afro-Kin Store.
I am here to ensure that your transaction with 'An Afro-Kin Store' is a successful and enjoyable one.
Your satisfaction is extremely important to me.
And while it is extremely important to me that I provide excellent customer service, I choose not to conduct business over the phone..
Reason being, I have customers all over the world and trying to return calls has turned out to be in most cases a game of phone tag.
If you need to contact me for any reason, please do so by using the contact form below.
I promise to answer within 24 hours and in most cases even sooner.
Also, if your inquiry is about a phone order, please feel comfortable ordering from our website it is safe and secure and handled by Paypal..
Do you see something that you want but it is marked as SOLD OUT?
Please let me know and I will check to see if I can special order it for you.
If you would prefer to "MAIL IN YOUR ORDER",
and make payment with a money order, please click on the subject line below and choose: Mail Order Request and then enter the item number(s),the item name(s),and the quantities that you would like to purchase, along with your email address.
I will check availability and then
"I WILL" email you a "READY MADE MAIL ORDER FORM" that you can just print out and drop in the U.S.Mail to us with your payment.
And remember.. ordering directly from our
website is always Safe and Secure!
Our shopping carts are handled safely
and securely through Paypal.
DO YOU HAVE A CATALOG?
NO, DUE TO THE HIGH COST OF MAINTAINING UPDATED PRINTED MATERIALS, OUR WEB SITE SERVES AS OUR CATALOG.
DO YOU SELL WHOLESALE?
NO, WE ARE NOT WHOLESALERS!
HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?
Most orders are delivered within 5-8 "business" days.
Occasionally, an item may not be available for immediate shipping, in which case your order could take up to 10 (ten) "business" days.
Please note by business days we mean that Saturdays, Sundays and holidays are excluded, although some carriers will deliver on a Saturday, we do not ship on Saturdays.
DO YOU PROVIDE EXPEDITED SHIPPING?
Yes, provided the item or items that you order are available for immediate shipping.
If you place your order from our web site, in the special instructions, indicate that you would like expedited shipping.
We will accomodate you whenever possible.
If it is not possible, I will email you to let you know.
You can then decide how you would like to proceed.
DO YOU SHIP OUTSIDE OF THE U.S.?
No, we no longer ship outside of the U.S.
WHAT IF AN ITEM BREAKS ON IT'S WAY TO ME?
No worries, all of our packages are insured against damage, loss or theft while in the carriers possesion.
In the unlikely event (AND I DO MEAN IN THE UNLIKELY EVENT) that an item arrives damaged, just report the damage to us within 24 hours of receiving the package, to do this simply send us an email with the subject line reading 'Broken Item'. We will follow up by asking you to provide us with a picture of the damaged item.
We will then file a claim with the carrier so that we are reimbursed for the damages, meanwhile, we will either credit you for the item along with the appropriate shipping charges that you paid to receive that item or we will send you a replacement, your choice!
WHAT IF I RECEIVE AN ITEM AND THEN SEE SOMETHING I LIKE BETTER, CAN I EXCHANGE AN ITEM?
I'm sorry, we have a strict 'No Exchange Policy'.
You may however, request a Return Merchandise Number (RMA#) from us.
This allows you to send the item back to us,
for a refund in the amount of which you paid for the item.
The shipping that you paid to
receive the item and the shipping that you paid to return the item,
are 'NOT REFUNDABLE' in this case.
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An Afro Kin Store
©2001-2016 An Afro Kin Store
in its entirety to include site design as well as title is protected by copyright law.
No part of this web site and/or title whereas known as 'An Afro Kin Store©'
web address being: http://www.musefinds.com
may be copied, duplicated, or used to create a web site similar in design.
Deliberate or intentional violations of our copyright
under no uncertain terms will be addressed aggressively and prosecuted to the full extent of the law.
***All depicted prints and figurines within this web site are copyrighted by their respective owners.